About

Welcome to Optum Directory (OD), where we empower organizations to seamlessly access UHC and Optum services through their own login systems. At OD, we revolutionize the way care is delivered by efficiently organizing people, organizations, and facilities involved in the healthcare ecosystem. Our comprehensive directory encompasses practice managers, office staff, and individual health providers with NPI numbers. Furthermore, OD caters to various types of organizations, including health providers, billing organizations, and other entities.

Harnessing the power of the "System for Cross-domain Identity Management (SCIM)" standard and an intuitive Application Programming Interface (API), Optum Directory streamlines the authentication process.

How it Works

Registration with Optum Directory is a simple, per-organization procedure. Practice managers, billing administrators, or designated staff members initiate the registration process for their respective organizations. Once activated, authorized individuals gain the ability to effortlessly add, remove, and edit people, facilities, and more. Additionally, organizations have the flexibility to update their information in the directory whenever necessary through the "republish" feature.

To fully leverage the "login with your company's credentials" functionality offered by Optum Directory, organizations must have their own email domain. For users utilizing email management systems like Microsoft, Google, or Yahoo Small Business, domain verification can be conveniently automated.

At Optum, we prioritize quality control and security. Therefore, our dedicated staff meticulously reviews organization registrations before approving and activating them within Optum Directory.

How to Intergrate with Optum Directory (OD)

By seamlessly integrating Optum Directory (OD) into both internal Optum systems and select external systems, UHC/Optum gains access to a wealth of valuable identity proofing information, empowering them to make informed decisions based on the level of identity assurance. OD strictly adheres to the renowned NIST Digital Identity Guidelines for Identity Assurance Level (IAL), ensuring the highest standards of security.

Within Optum Directory, practice managers and authorized staff members are entrusted with assigning individuals a designated level (1, 2, or 3) based on their expert assessment. This level signifies the strength of identity proofing and provides a foundation for robust decision-making processes.

As an Open ID Connect Provider, Optum Directory offers relying parties enriched ID information, including IAL, affiliated organizations, affiliated NPIs, and more. This comprehensive data enables systems to customize user experiences and permissions accordingly.

Both internal Optum systems and external systems carefully integrated with Optum Directory can harness the power of this centralized platform, streamlining authentication processes, and facilitating seamless information exchange. This collaborative approach enhances operational efficiency, promotes data consistency, and simplifies user access across multiple systems.

Optum Directory serves as a unifying hub, enabling secure and efficient communication between internal and external systems, all while upholding the highest standards of data integrity and privacy. This integration fosters a cohesive ecosystem where information flows seamlessly, benefiting both Optum and its valued partners.

For systems currently reliant on One Healthcare ID (OHCID), transitioning to Optum Directory as a login proxy is a seamless process. Optum Directory is fully compatible with Google, Microsoft, Yahoo, and OHCID, and we are open to accommodating other identity systems, such as Okta, upon request. For any assistance or inquiries, please don't hesitate to contact alan_viars@optum.com.

Unlock the true potential of secure and efficient authentication with Optum Directory.